Leadership

Telephone Etiquette

Etiquette means the rules and conventions governing correct or polite behaviour in society in general or in a specific social or professional group or situation.  Microsoft Encarta 2008 (1993-2007).  With this definition in mind, telephone etiquette implies the dos and don’ts of telephone conversations, which in addition to general communication ethics embraces a heightened consciousness […]

The Pathway to Fulfilment

Fulfilment is the expression of a person’s overall essence, as defined by the intricate interactions of their consciousness, informed considerations, inspirations and aspirations. Five elements characterise fulfilment. Knowingly or unknowingly, these five elements were mastered by every great man or woman who ever lived. Mastering these five elements will make you great, too. They are […]

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